Q1
How quickly can you ship?
For stock items, usually we can ship within 5 days after payment. If you want to add your logo on our products, it would be 10 business days after checking all design.
Q2
Can I custom my own tags and logo?
Sure. We offer customized service. Not only the tags and logo, but also the design and packing can be as you request.
Q3
What's your return policy?
Before shipping out, we are strictly with goods inspection. If there is a lack of quantity or any damage in apparel, we will compensate customers. Because international shipping cost is too high, returning is not allowed. Please note this before placing orders.
Q4
What is your best price for this?
Usually for price, it is based on specific designs and purchasing quantity. A rough quotation will be estimated from pictures, and we will provide the exact price after sample making.
Q5
What about sample time & sample fee?
Lead time is 5-7 working days, USD50-150/style. We will take responsibility for the sample until you are satisfied. Sample fee could be refunded when the trade value reaches USD8,000.
Q6
What is the delivery time?
25-35 Days after the advance deposit and sample confirmed, to be negotiated according to the final quantity. Urgent orders are acceptable for a higher price.